Shipping policy

Processing Time — Orders are processed within 1–3 business days after payment confirmation.

Domestic Shipping (South Africa) — Standard delivery takes 3–7 business days. Express shipping options may be available at checkout.

International Shipping — We ship internationally. Delivery times vary by destination (typically 7–21 business days). Customers are responsible for any customs duties or import taxes.

Tracking — Once your order has shipped, you will receive a confirmation email with tracking details.

Delays — Lumiere Aura is not responsible for delays caused by courier services, customs, or circumstances beyond our control.